On a balanced scorecard, which is more often an internal measure process than an external-based measure?

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Increased Reliability,reduced cycle times,reduced defects,higher customer satisf...
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SURESH KUMAR
04-June-2016

<p>A. Cycle -time</p> <p>B. Profitability</p> <p>C. Customer satisfaction</p> <p>D. Market share</p>

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Question added by Lesley Lanag CMA CPA , Senior Accountant , Takaful Emarat Insurance (P.S.C)
Date Posted: 2014/12/06

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mohammed elkheniny

by mohammed elkheniny , Financial Controller , DNM FOR SPINNING& WEAVING AND DYING

D. Market share

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