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1- Listening very carefully without saying any word. 2- Ignore bad words. 3- Eye contact. 4- Let your customer feel that you're really care about his problem. 5- Mak ... See More
Maintain confidentiality * Secretariat * Knowledge * Communication skills * And frankly, the basic qualifications in English and mathematics and the way of good clot ... See More
Steps for Customer Care executive: 1. Listen to the customer patiently. 2. Ignore Un necessary words. 3. Have sympathy and caring towards him. 4. Use soft skills wit ... See More
In my opinion, good communication with people is important.
Its all about how you deal now...1) Let him vent his anger. Dont EVER EVER interrupt a customer. Let him speak and shout or yell.2) Listen to every word he says.3) Dont t ... See More
Patience and restraint Addressed to solve the problem of the client properly To provide for the client and drink calm Customer care as required and rectify errors