Trending Service Improvement Discussions

What is best practice for continual service improvement?‎

Answers:

1

Followers:

0

Views:

116

Vote Count:

0

Does ISO 20k-2011 applies only to IT Services or any Services based business can have great results in adopting some specific ISO 20k standard ?‎

Please, provide facts related to results obtained in having a business / operation certified ISO20k not related to Information Technologies. Or highlight aspects from ISO‎ ... See More

Answers:

0

Followers:

0

Views:

48

Vote Count:

0

 

Answer added by  Hussein Bahgat, Information Security manager, Standard Chartered Bank –
10 years ago

Continuous improvement ! as long as you do small steps , provide metrics that measure performance , implement new metrics every quarter or year based on strategy, then y ... See More