Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAMTrendyol Go, the local commerce arm of Trendyol Group, works to meet all the daily needs of our users and brings local merchants, couriers and Trendyol users together. We make seamless connections in real time and we are able to expand our offer to include food and fresh groceries thanks to our on-demand solution. We are delighted to strengthen local commerce with Trendyol's operational excellence by bringing marketplace solutions backed by our last mile delivery network.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
YOUR MAIN RESPONSIBILITIES
- Overseeing the entire lead generation process and ensuring its seamless execution.
- Collaborating closely and coordinating efforts with cross-functional teams to achieve common objectives.
- Segmenting leads and conducting performance evaluations based on segments.
- Extracting valuable insights from underperforming leads and devising tactics to win them over.
- Preparing detailed sales reports and transforming them into user-friendly dashboards for team monitoring.
- Tracking and implementing improvements in CRM processes, with a focus on serving as the Point of Contact (POC) for development team.
- Conducting weekly, monthly, and quarterly sales forecasts while being responsible for "Customer Acquisition Cost" calculations.
QUALITIES WE'RE LOOKING FOR
- Bachelor's or Master's Degree, preferably in relevant fields.
- Minimum of 3 years of experience in similar roles.
- Strong problem-solving skills, with a knack for finding solutions.
- Data-centric mindset, capable of using data effectively.
- Ability to think holistically and consider all aspects of a situation.
- Proactive approach to tasks and challenges.
- A strategic thinker who can devise effective strategies.
- Willingness to embrace continuous change and adapt to evolving environments.
- Customer-centric approach, placing the customer at the heart of all activities.
- High appetite for learning and a drive for personal and professional development.
- This position includes specialist and senior specialist roles.
