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Job Description

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together



Job Description

JOB PURPOSE:


Actively supports the client facing front office function for Relationship Managers of Private Banking and Key Client Group UAE office(s); supports customers onshore & offshore with Credit Lending Facilities and provides support to the Business Planning and Strategy team.


KEY ACCOUNTABILITIES:


Customer Centric duties


  • Working on day to day transactions & operations of customers.
  • Handle all customers enquiries directly &/or queries directed from the Relationship Manager.
  • Update customers and / or the Relationship Managers on the Customer portfolios as required.
  • Supports Relationship Manager(s) on client queries and requests (call clients, send and receive documents)
  • Supports in ensuring proper processing of client applications, obtain and maintain appropriate documentation.
  • Supports in the Preparation of requests for investment credit facilities, monitor leverage coverage, maturities and interest repayment.
  • Prepares weekly/monthly reports including the monthly sales report for the Relationship Manger(s).
  • Coordinates with Operations team and other stakeholders as required.
  • Coordinates with Investment Desk for execution of Customer investments related requests.
  • Coordinates with middle office & back office in International Locations as required.
  • Responsible for entering & monitoring all customers’ data on the core banking system.
  • Assists with communication to the International Locations when needed to be done.
  • Covers for the other team members in their absences.

Other tasks as requested.



Qualifications
  • Preferably a university degree in business, languages, economics or marketing.
  • Ability to work within a team and develop professional relationships.

Language skills in English and Arabic, French would add further value.




Job Details

Job Location
Abu Dhabi United Arab Emirates
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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