Coordinator - Corporate Travel Services

Overview of the role

you will be the internal and external focal point of contact for all matters related to invoicing processes and error handling, data and reporting accuracy, audits and implementations. you also must have a high attention to details and analytical skills to effectively assess situations in autonomy, drive change and deliver results. This position requires strong ability to efficiently collaborate with various internal and external stakeholders and a good knowledge of the overall end to end travel booking to expenses claim process.

What you will do

• Coordinates with our Travel Management Company, Al-Futtaim Finance and HR departments on invoice error handling to ensure healthy payment cycles.
• Defines a process to streamline the implementation of new Al-Futtaim entities and coordinates with internal stakeholders and our Travel Management Company to proactively set up new entities.
• Performs regular audits of travel reports to ensure contract application, travel and expenses policy ompliance, cost application and employee data accuracy.
• Performs periodical quality checks of employee profiles available in our online booking environment against our HR master data to ensure accuracy and data quality.
• Supports the implementation of new forms of payment and contributes to the invoicing process by reconciling and validating invoices and statements of accounts when required.
• Supports the implementation of a business travel dashboard available for internal stakeholders and performs frequent quality checks.
• Partners with internal and external stakeholders to create a travel process document library and ensures that documents are always up to date.
• Owns the administration of our online booking tool, intranet travel page and work related to contract set up with travel suppliers