F & B Supervisor

Job Title: F & BSupervisor

Location: Dubai, UAE

Job Type: Full-Time

We are seeking a dedicated and dynamic Supervisor to join our team. This role requires a passion for specialty coffee and a commitment to exceptional customer service. The ideal candidate will be a proactive leader with a track record of empowering teams and achieving operational excellence.

• Customer Interaction: Handle customer issues professionally, ensuring a customer-first approach. Empower the team to prioritize customer needs and recommend products effectively.
  
• Team Leadership: Excel in a customer-facing role, leveraging strong product knowledge. Communicate clearly with the team, setting goals, and providing regular feedback to foster a positive and collaborative work environment.
  
• Operational Management: Collaborate with the store manager to develop the team effectively. Manage sales targets, minimize waste, and maintain adept stock management.
  
• Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene. Address in-store maintenance and emergency issues promptly and efficiently.
  
• Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.
  

• Minimum of 5 years of experience in customer service or hospitality, preferably in supervisory roles within the UAE.
  
• Proven leadership skills with a dynamic and proactive approach to team management.
  
• Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.
  
• Fluency in English is essential; additional language skills are advantageous.
  

• Competitive salary of 5500 AED per month, along with performance-based incentives.
  
• Comprehensive health and wellness benefits for the employee and eligible dependents.
  
• Annual flight ticket from Dubai to your home country.
  
• Complimentary food and beverages during shifts.
  
• Generous annual leave to ensure work-life balance.
  
• Access to professional training and development opportunities.
  
• Opportunities for career growth within the company.
  
• End-of-service benefits.