Key Account Representative (Collection)

Job Description

Key Account Representative (Collection) - (372)

ACCOUNTABILITIES

Collections:

Follow up with the Accounts Receivable team for any overdue invoices. Arrange meeting with the customers for collection of any overdue invoices. Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day. Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason. Update the Excel sheet with the reason for the delay in collection and ensure to attach the supporting documents when available. Resubmit any missing documents to the customer to ensure that the payment is not delayed. Provide forecasted and expected monthly collections to the Group Treasury Manager.

Account Management:

Send the statement of account when requested by the customers through email. Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received. Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system. Identify & inform the Group Treasury Manager and the Sr. Accounting Manager of any “at-risk” customers to either block the supply of products until payment is done or to proceed legally.

Relationship Management:

Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels. Handle and assist the customers with any questions or complaints they may have and involve the Sr. Accounting Manager in case of any further issues Investigate and solve any discrepancies found in a timely manner.

REQUIREMENTS

Education: Bachelor’s degree in Finance or related Additional details: + Candidate should be willing to move to Company Visa
+ Candidate should be based in the UAE
Experience: 1 - 2 years of experience Job Specific Skills: Finance, Accounts Receivable, Collections

Location:

UAE - Abu Dhabi