Kids Club Attendant - FIVE Jumeirah Village

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Kids Club Attendantwill Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A Positive Outlook and Outgoing Personality with a Welcoming and Enthusiastic Energy.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  
• University Graduates with any Degree are preferred, showcasing a commitment to continuous learning.
  
• Previous experience of 1-2 years in a similar role will be considered an asset.
  
• Additional qualifications in Pediatric Training or Nursing are an added advantage.
  
• A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  
• Politeness, Patience, Respectfulness, and Kindness are fundamental attributes.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Parents, Guests, FIVE Tribe Members, and stakeholders.
  
• An outgoing, creative, innovative, and enjoyable personality to foster a pleasant and collaborative work atmosphere.
  
• A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• An ability to work effectively under pressure, with the flexibility and willingness to commit to extra hours during busy periods to ensure seamless operations.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Coordinates, promotes, publicises, and facilitates all activities and programmes for the Kids Club, creating a Memorable experience.
  
• Conducts courtesy calls to Guest rooms, especially when Guests are traveling with children, ensuring a personalised, ‘FIVE-Styled’ approach.
  
• Takes charge of organising and leading Sensational child-related activities, providing an Insta-Worthy and Memorable experience for Young Guests.
  
• Maintains a curated inventory of premium supplies and equipment on a weekly basis, ensuring that every detail contributes to the Electric atmosphere of the Kids Club.
  
• Collaborates closely with the Front Office Team to promptly resolve any issues or challenges related to the Kids Club, delivering a First-in-Class Guest experience.
  
• Fulfils Receptionist Duties with a ‘FIVE-Star’ approach, from answering telephones and relaying messages to processing financial transactions and scheduling appointments.
  
• Adheres to government and company standards by consistently maintaining the highest level of cleanliness and tidiness in the work area, ensuring that every detail reflects the ‘FIVE-Star’ Commitment to Excellence.
  
• Assists in monitoring the facility to ensure Guest Safety and promptly responds to any potential hazards or emergencies, creating a Safe and Energetic environment for both children and adults.
  
• Provides general support to the Kids Club, embracing the FIVE Tribe Spirit and contributing to the Behind-The-Scenes ‘Vibe at FIVE.’
  
• Demonstrates flexibility and willingness to help other departments when required, making the Kids Club an Industry-Leading Destination for families. 
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com