Learning & Development Officer

Learning & Development Officer

Job Description

We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Learning & Development Leader for the co-ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re-development of colleagues

Skills

Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.

Knowledge & Competencies

The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Dubai, UAE Situated in the bustling precinct of Barsha Heights, Media Rotana is a luxury five-star hotel conveniently located close to Dubai’s many exciting leisure attractions and shopping malls, as well as key business districts including Dubai Internet City and Dubai Media City. Dubai Internet City Metro Station is within close walking distance, while the emirate’s two airports, Dubai Internatio... nal and Al Maktoum International are just a 20-minute drive from the hotel. Business and leisure travellers will appreciate the hotel’s 537 modern and spacious rooms and suites featuring modern technology and amenities, while Club Rotana, our hotel-within-a-hotel concept, offers discerning guests added luxury benefits and the finest personalised hospitality services, ensuring a truly memorable stay. From delectable dishes to traditional favourites, Media Rotana’s five specialty restaurants present diners with a wide range of culinary experiences and venues, with Italian, British and International options available, as well as happy hour promotions, theme nights and more. Media Rotana’s 16 contemporary and flexible meeting rooms make it a hugely popular destination for business seminars and corporate events, while the comprehensive array of leisure facilities available at Bodylines Fitness & Wellness Club, which include a fully-equipped gym, sauna, steam room and temperature-controlled swimming pool, provide a city sanctuary for guests seeking relaxation and rejuvenation during their stay. For families with young children, our Flipper’s Kids Club offers fun activities throughout the day. Experience: 2 - 4 Years of Experience Medina, Saudi Arabia Al Manakha Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career Job Summary The Human Resources Officer will be responsible for supporting the HR department... Sulaymaniyah, Iraq Slemani Rotana Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Human Resources and Recruitment Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Human Resources... Jeddah , Saudi Arabia Centro Salama Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Amman, Jordan Amman Rotana Department: Human Resources and Recruitment Employment Type: Executive / Director We are currently seeking for passionate and dynamic colleague's focused Human Resources... Experience: 2 - 4 Years of Experience Medina, Saudi Arabia Al Manakha Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career Job Summary The Human Resources Officer will be responsible for supporting the HR department... Sulaymaniyah, Iraq Slemani Rotana Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Human Resources and Recruitment Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Human Resources... Jeddah , Saudi Arabia Centro Salama Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Amman, Jordan Amman Rotana Department: Human Resources and Recruitment Employment Type: Executive / Director We are currently seeking for passionate and dynamic colleague's focused Human Resources... Experience: 2 - 4 Years of Experience Medina, Saudi Arabia Al Manakha Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career Job Summary The Human Resources Officer will be responsible for supporting the HR department... Sulaymaniyah, Iraq Slemani Rotana Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources...