Operations Manager - Staffing & Operations

Operations Manager, Dubai office

About the job

As the operations managerfor our Dubai office, you will manage the full Operations scope including processes and tools from job opening to revenue tracking and reporting across the Kearney ME unit. This role will collaborate with key interfaces:

− Practice leaders, Partners and Principals

− Finance function

− Global staffing community

− HR function

Reporting directly to the MEA Staffing & Operations Director in Dubai, you will be given the freedom to be yourself along with recognition for what you bring to the table, allowing you make a real impact and be a true Kearney Original.

Key responsibilities

Overall Function leadership

• Lead Operations department with day-to-day
• Act as the secondary point of contact for the MEA regional leadership, Partners and Principals, and key business partners as well as other global stakeholders in all Operations matters. Support the director in function.
• Identify and suggest continuous improvements e.g. process improvements, automation, new projects, etc
• Coach, train and support developing the team of Operations team members across different levels of seniority
• Ensure training programs are developed and completed
• Support regular communication across all Operations topics and stakeholders

Business planning:

• Ensure maintenance of project pipeline and revenue forecasts in collaboration with the Finance function
• Lead monthly preparation of the unit revenue forecast
• Monitor our top line revenues and report to leadership on deviation vs forecasts
• Provide visibility on month-end landing results and subsequent variances vs forecast
• Support cost to completion forecast and monitor project budget management
• Proactively flag any business risks identified to leadership and suggest correctives actions to rectify.