PM/Scrum Master - Acquiring & Re...
- Dubai, United Arab Emirates*PM/Scrum Master - Acquiring & Remittance
- Dubai, United Arab EmiratesPosted 10 days ago 16People have clicked 1 open position Experience Needed: Not Specified Education Level: Not Specified Job Details
Career Level: Entry Level (Junior Level / Fresh Grad) Salary: Confidential Job Categories:
Skills And Tools:
Job Description
As the Project Manager cum Scrum Master at RAKBANK, you will lead the coordination and execution of both internal and vendor-related projects to meet regulatory requirements, resolve customer issues and enhance customer experience for Acquiring related projectsExperience in Acquiring (SKIPLY) , MAPS/Clearing/Settlement and CASMEX is mandatory.Should be able to work in Agile Squad managing all ceremony and delivery of sprints.Experience: Minimum 4-5 yearsResponsibilitiesProject Planning and Execution: Develop comprehensive project plans, timelines, and budgets for both internal and vendor-related projects. Coordinate with internal stakeholders and external vendors to define project scope, objectives, deliverables, and resource requirements. Monitor project progress, identify potential risks, and implement effective mitigation strategies to ensure timely and within-budget delivery.Vendor Collaboration: Establish and maintain strong relationships with external vendors, serving as the primary liaison for project-related communications and coordination. Collaborate with vendors to define project milestones, ensuring alignment with business objectives. Facilitate regular meetings and status updates with vendors to track progress, address issues, and drive resolution of technical challenges.Internal Team Management: Lead and motivate internal project teams assigned on the project. Ensure clear communication of project goals, roles, and responsibilities among team members, fostering a collaborative and productive work environment. Provide guidance and support to internal teams, ensuring alignment with project objectives, technical standards, and best practices.Technical Expertise: Possess a deep understanding of Prime system, payment processing technologies, and vendor integrations. Provide technical leadership and guidance to internal teams and vendors, ensuring alignment with industry standards and regulatory requirements. Collaborate with technical architects and vendors to design and implement scalable, efficient, and secure solutions for system enhancements. Coordinate with internal teams and vendor to plan and execute release activities, manage dependencies, and minimize disruption to business operations.Stakeholder Management: Cultivate strong relationships with internal stakeholders, including business units, IT teams, and senior management, to ensure alignment of project objectives with business goals. Communicate project status, risks, and dependencies to stakeholders, both internally and externally, through regular meetings, reports, and presentations. Address stakeholder concerns and prioritize requirements to ensure customer satisfaction and project success.Quality Assurance and Testing: Coordinate user acceptance testing (UAT) activities with internal teams and vendors, gathering feedback and facilitating resolution of issues or defects identified during testing.Change Management: Manage change requests and assess their impact on project scope, schedule, and vendor commitments.Documentation and Reporting: Maintain accurate project documentation, including requirements, technical specifications, test plans, etc.. Generate regular project status reports and keep the project management system up to date regularly.Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree or relevant certifications (e.g., PMP, PMI-ACP) preferred. Proven experience (5+ years) as a technical project manager in the banking or financial services industry. Strong understanding of Merchant management systems, Clearing and settlement, payment processing technologies, and vendor integration strategies. Proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and project management tools (e.g., JIRA, MS Project). Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with internal teams and external vendors. Analytical mindset with the ability to solve complex problems, make data-driven decisions, and prioritize tasks based on business impact.
