Receptionist | Hostess | UAE National
* On-site Khalidiya, Muroor, Umm Al Naar, Mussafah , Abu Dhabi , United Arab Emirates
Abu Dhabi Motors - BMW Group*
Job description
TELEPHONE OPERATOR OR RECEPTIONIST
Abu Dhabi Motors – More than a career
New beginnings, unrivaled opportunities and unparalleled personal growth. This is your moment. Your time to shine, to explore your potential, and take everything to a whole new level. Because this is
Abu Dhabi Motors (BMW Group Retail Middle East), and you know a career here is unlike anywhere else. Industry-leading and globally-renowned, seizing one of our opportunities could well transform your life.
The benchmark for automotive retail
Design quality. Exceptional service. State-of-the-art technology. There’s a lot to be proud of in our vehicles. And every customer’s relationship with it is going to be different. So we provide service consulting that’s genuinely tailored to the individual’s needs. Because personalised care ensures satisfaction and builds loyalty – and you’ll be making that happen.
We’ll give you all the tools you need to make every customer experience memorable. And you’ll have all the support and opportunities to make the most of your own future with us.
Your role
Your role includes capturing crucial information along the sales funnel, increasing the knowledge of our target market for sales and aftersales, know the needs of our customers and have knowledge of the problems consumers want to be solved. As well as dealing with customer requests, you must offer ideas and insights as a means of helping to improve their experience.
Rewards
Your hard work will be rewarded with the opportunity to join one of the world’s leading luxury automotive brands, the chance to work with a variety of people from many different backgrounds, along with on-going training and career development.
Work Location:
Abu Dhabi
Job requirements
Your profile
Switched on and passionate, you’ll be someone who can quickly get to grips with processes, products and services. . And if you have the tenacity and commitment to realize your potential, we’ll give you the training to go as far as you can.
Education: minimum of High School Diploma or equivalent
Communication Skills: Excellent oral communication skills to effectively communicate customers’ interest needs and requests to management and sales personnel; as well as written communication skills for email and documentation
Language Skills: Ability to read and comprehend instructions and information in English and Arabic
Computer Skills: Basic computer programs (e.g. CRM software, MS Office) and telephone systems
Time-management: Must be punctual, with the ability to manage assigned tasks within time schedule; as well as provide customer support in a timely manner.
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Top quality analytical skills: A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
