Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence to Discount Policy & Procedures
Assist the Store Manager in the training, development and succession as well as in preparing and administering performance appraisals of the team
Analyze customer profiles, buying trends and competitive information to drive business together with the Store Manager
Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events
YOUR TALENT
Education:
University degree desirable
Experience:
One to two years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
Capabilities:
Proven ability to exceed sales targets
Numerical accuracy
Strong interpersonal, communication and motivational skills
Strong organizational and time management skills
Ability to make good judgement and quick decisions
Interest in innovation and change
Leadership skills
PC literacy, general MS Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
Strong interpersonal, communication and (self) motivational skills
Customer service skills
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
