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Job Description

The incumbent will have the following duties:


1.Evaluate and scree DGEP candidacy applications, ensuring fulfilment of candidacy requirements, and coordinate interview schedules with short-listed candidates.


2.Coordinate internal assessment sessions for candidates in the institutional and administrative excellence categories, prepare evaluation reports, and follow up on addressing identified gaps.


3.Make arrangements and preparations for receiving assessors, and record and document the outcomes of assessment sessions. This includes making arrangements from the initial interview phase to field visits by assessors for all candidates.


4.Ensure that candidates are qualified and supported, strengthening their areas of excellence and providing support for areas requiring improvement in collaboration with various organisational units.  


5.Conduct internal assessment sessions for nominees for institutional and administrative excellence categories, provide them with evaluation reports , and follow up on the implementationof these reports.


6.Prepare a report on the outcomes of assessment of candidates in administrative and functional excellence categories, and present the relevant recommendations to the Head of Excellence Section.


7.Monitor the outcomes of development plans for the required capabilities and enablers using the self-assessment system.


8.Prepare and implement studies and surveys to measure satisfaction with functional and administrative excellence categories and submit the results for approval by the Head of the Institutional Excellence Section.


9.Coordinate participation in the implementation of the internal institutional recognition and incentives programme for all award categories.


10.Propose internal and external training plans to prepare, qualify, and equip SLC organisational units to participate in the Secretary General's Excellence Awards, or in local and international awards.


11.Coordinate for the development of institutional capabilities by organising the nomination of SLC employees to participate in informative seminars and workshops, and in specialised courses and conferences related to government excellence programmes held within and outside of the Emirate. 


12.Monitor all improvement areas and opportunities identified in self-assessment reports; and develop the relevant improvement plans.


13.Propose improvement projects and initiatives based on feedback and improvement points identified in internal and external assessment reports; and conduct an analysis of the institutional environment.


14.Follow up implementation by organisational units of improvement projects and initiatives.


15.Manage the suggestions programme and submit periodic reports to the Head of the Institutional Excellence Section; and follow up implementation of the relevant recommendations and decisions.


16.Evaluate suggestions marked as already implemented or feasible based on the evaluation form; prepare a list of feasible suggestions; identify the contributors of these suggestions; determine the employees responsible for implementation; and participate in the preparations for the suggestions awards ceremony.


17.Coordinate with Excellence Ambassadors to monitor the results of improvement resulting from implementing suggestions, evaluating them, and recognising contributors at the annual suggestions awards ceremony.


18.Prepare reports, correspondence, and minutes of meetings related to the Institutional Excellence Section;


19.monitor global reports and conduct benchmarking studies on government entities to identify the SLC General Secretariat strengths, weaknesses, and areas for improvement.


20.Prepare benchmarking studies on distinguished government entities to identify strengths, weaknesses, and areas for improvement.


21.Monitor the results of benchmarking studies and the improvement requirements fulfilled under the improvement plan.


22.Prepare official correspondences and reports related to quality systems and internal/external emails.


23.Efficiently and effectively organise, archive, and maintain paper and electronic files.


24.Coordinate for conducting workshops on raising awareness about the concept of excellence and continued development.


25.Represent the SLC General Secretariat internally or externally and participate in committees, meetings, and work teams in charge of the functions related to those of the Strategy and Institutional Excellence Office, as assigned by the Director of Strategy and Institutional Excellence. 


26.Participate in events, conferences, workshops, seminars, lectures, and training courses related to the work of the Strategy and Institutional Excellence Office or the SLC General Secretariat.


Bachelor’s degree in Business Administration or equivalent degree from an accredited university


2-4 years of relevant work experience


Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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