Urgently hiring for a role in UAE Banking Industry: Senior Relationship Officer-CCAD-(AL AIN Based) to provide support function to various business units within the bank; responsible for reviewing & authorizing all system inputs and supervising the daily work among sub-divisions staff to ensure that various functions are completed accurately as per the SOP (Standard Operating Procedures) and within the predefined timelines.
Key Accountabilities
• Supervising the day-to-day operations including but not limited to authorizing limit activations/modifications, customer risk ratings updates, Interest rates at limits and account levels modifications, special tariff codes ,customer attributes updates for conditions and related parties, linking & delinking of collaterals on Collateral module, admin extension date, limits blocking/sub allocation, collecting the facility arrangements fees, Issuing balances confirmations and Liability/no liability Certificates, debiting the balance Confirmation charges, other certificates/letters charges and EOL charges, reversal transactions, renegotiation flags for classified clients, linking & de-linking companies under grouping structure.
• Issuing Credit reports to other banks & responding to Credit inquiries from other banks.
• Supervising the progress of the security documents scanning & authorizing the documents into the Electronic Documents Management System (EDMS), removing and lodgement for the security documents and releasing security documents maintained under CCA custody.
Other Accountabilities
• Updating system for time driven collaterals (Insurance, SBLC/FG, Mortgages, etc.)
• Central Bank Reporting for classification, Limits, securities and Funded/Unfunded balances.
• Management for Human Resources
• Guiding the supervised staff & monitor their daily performance.
Other Accountabilities
Job Context
A general commentary of any aspects of the job that do not fit logically in the other sections e.g. current projects, operating context/environment
• Follow up on the progress for data integrity, data cleaning exercises & special assigned tasks.
• Manage the assignment of work among staff.
• Raise queries to IT department through the (T24 core Champions) for any required resolution or clarification.
• Responsible for conducting any required system testing and pass the required information to other staff.
Technical Competencies
Process Re-engineering-Service Delivery-CCAD-Basic
Transaction Processing and Control- Service Delivery-CCAD-Advanced
Core and Regulatory Banking Systems-Service Delivery- Proficient
Customer Service- Service Delivery-Advanced
Data Management-Service Delivery-Proficient
Policies and Procedures-Service Delivery-Proficient
Product Knowledge and Documentation- Service Delivery- Proficient
Behavioural Competencies
Change and Innovation - Basic
Communication - Basic
Evaluating and Solving Challenges - Basic
Results Orientation - Basic
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