Solutions Engineer
Sales & Marketing · Dubai Internet City, Dubai (Remote)
Key Responsibilities:
Be the technical expert in presales support, focusing on Enghouse Networks’ cutting-edge OSS Portfolio. Craft engaging presentations and product demos tailored to customers across North and South America, showcasing our Inventory and Network Infrastructure solutions. Cultivate strong, trust-based relationships with customers, serving as their go-to technical advisor. Collaborate closely with the sales team to provide technical assistance and support in customer engagements. Lead technical discussions, answer inquiries, and prepare comprehensive responses to RFx/tender documents. Develop customized technical proposals, ensuring alignment with the unique needs of Tier 1 to Tier 5 telecommunication environments. Act as a liaison between Enghouse Networks and customers, advocating for their requirements in product development. Keep the sales team informed about the latest advancements and enhancements in our OSS portfolio. Provide leadership during the post-sale handover process, ensuring seamless transition to the professional services team. Contribute to the creation and maintenance of compelling product value propositions and internal knowledge resources.
Key Requirements:
Bachelor’s degree in a related technical field, preferably with a focus on telecommunications. 3-5 years of experience in fiber telecommunication networks, including planning across diverse deployment models. Proficiency (1-3 years) in ESRI GIS platform and OSS solutions, such as network management and service assurance. Previous experience (minimum 2 years) in presales, technical sales, or sales engineering within the telecommunications sector. Willingness to travel (35%+) within the EMEA and APAC regions, with a flexible hybrid work environment. Strong communication skills, both verbal and written, with exceptional organization and attention to detail. Ability to work independently, leveraging Enghouse product documentation and demo tools for continuous learning and self-improvement.
Additional Skills:
Experience with network inventory and resource management, particularly in optical networks. Familiarity with Session Border Controllers, Media Gateways, and Mobile Messaging architectures. Bilingual proficiency, especially in French or Spanish, would be advantageous.
Enghouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Location
Dubai Internet City, Dubai (Remote)
Minimum Experience
Mid-level
