Event Support: Accompany the robot when being rented
out during events, Monitoring performance and safeguard it.
Maintenance: Maintain and manage robots in good
condition. Clean premises and offer refreshment to the clients. Support
logistics and delivery of robots.
Test performance: Record test procedures and results.
Install, program and repair controllers, tools, conveyors. Inspect installation
sites, train operators on robotics usage.
Respond to customer question: on call, chat, email,
and walk-in, in a timely and accurate way, by either answering the questions or
passing it to the appropriate support staff, to ensure customer support. Manage
the customer's technical request by either resolving the request onsite or
asking the right team member on how to resolve the request.
Participate and take active role in events: by the
company like Robo CAMP, Robotics Championships, Robotic Internships, Events,
Exhibitions, and Expo.
Degree in Technology field.
Exceptional computer skills in IT Hardware, including
Microsoft Office, Zoho Finance, Zoho CRM Plus.
Consistent, accurate, and thorough with an eye for details.
Excellent customer service and interpersonal skills, with
good phone and email etiquette
Able to thrive in a deadline-driven environment, provide
timely reports, and feedback.
The ability to multitask, work in a fast-paced environment,
and meet deadlines.
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