Technical Writer

Career Band & Level Description

• Provides leadership and oversight to a team of technical program/project managers who use agile practices and the scrum framework for the planning, execution and delivery of Defense products. 

• Has accountability for the performance and results of the team within own area of speciality. 

• Provides program management oversight for a portfolio of complex and high-profile programs with a budget’s in excess of $100M.

• Responsible for the coaching and mentoring of local technology leaders on Agile/Scrum/Lean principles and practices.

• Drives the adoption of key engineering practices like Continuous Integration, Test Driven Development, etc. to improve quality and reliability of the PMO team’s deliverables.

• Enforces consistency and standardize processes across the PMO team and the broader project management organization. 

• Directs project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and address escalated impediments.

• Engage and work with business sponsors to develop project roadmaps that align with business objectives/priority and take into account resource availability.

• Provides resource plans, budget tracking and forecasting and be accountable for the PMO team to achieve target scope, schedule and cost objectives.

• Manage the professional development and growth of direct reports, coaching for a high degree of performance and creating a culture of achievement.

• Drives coordination and results with business and technology sponsors in developing product roadmaps which align to business objectives and sequenced by priority and resources availability.

Role Summary

• A technical writer creates software documentation, user manuals, and other technical content that converts complex technical information to a non-technical language.The goal of a technical writer is to produce high-quality documentation that meets the needs of its intended audience

Major Areas of Responsibility

• Prepare instruction manuals

• Disseminate technical information in easy-to-understand language for a non-technical audience

• Have technical accuracy in writing user documentation

• Create software documentation after a thorough collaboration with subject matter experts and technical staff

• Help other writers in creating documentation

• Ability to take existing and potential content and improve it

• Convert complex documentation to easy language for multiple audiences

• Create product manuals with screenshots and tutorials

• Write documentation for internal teams such as developers and programmers

• Communicate complex ideas in a concise manner 

• Ability to undertake multiple projects and deliver on tight deadlines • Excellent time management and organizational skills

• Ability to adapt to changing prerequisites, project scope, and dimensions

Additional Responsibilities

• Perform other related duties assigned by the Supervisor