• Making sure his/her team are approaching company products & attracting new customers.
• Responsible to achieve shop targets on monthly basis.
• Set group plan to achieve shops target and highlight slow moving products and make plan to sell these with the coordination of ASM/SM.
• Ensure to implement FIFO at shops.
• Train new joining staff by delivering knowledge of customer service, products knowledge, software systems, cash & stock handling and other operation of sales.
• Ensure to maintain customer services and facilities, greet customers and provide assistance, maintain cleanliness and order at shop
• Ensure to maintain stock, supplies and inventories, take inventory, communicate demand to ASM / SM, check received stock against invoices, mark prices on stock and restock shelves
• Ensure to maintain accounts, record attendance, maintain staff shift roster, receive cash and provide correct change, operate the cash register, make deposits, print and record receipts
• To ensure company policies, operational procedures and manuals are fully implemented.
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