Report on common sources of technical issues or questions and make recommendations to product team.
Define configuration specifications and business analysis requirements.
Own and develop relationship with partners, working with them to optimize and enhance our integration.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Should show proven experience in writing documents using UML, Use Case, User Stories, Activity Diagram, EPIC etc. Those without this experience will not be considered.
Strong analytical and management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Proven experience in translating Business requirements into functional specifications.
Transferring Business knowledge to technical team which will also involve proper analysis, documentation and presentation.
Collecting, understanding, and transmitting the business requirements for projects, and translating these into functional specifications and test plans. This includes specifications related to applications, integrations, data migration and reports.
Document workflows and results of business analysis and obtain sign-off from stakeholders on the specifications.
Improves system by studying current practices; designing modifications.
Serve as the conduit between the customer and the software development team by crafting and proposing valid, compelling solutions that meet customer business requirements throughout the development lifecycle.
