We are looking for IT Support Engineer to be responsible for:
Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
Perform and/or oversee software and application development, installation, and upgrades.
Maintain site licenses for department/organization.
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
Identify utilization patterns and their effect on operation/system availability and performance expectations.
Ensure timely user notification of maintenance requirements and effects on system availability.
Investigate, recommend and install enhancements and operating procedures that optimize network availability.
Document network problems and resolutions for future reference.
Qualifications
Successful applicants must have:
2-5 Years of experience in IT Support Services and IT knowledge.
Any Graduate and preferred in IT/Computer science
Basic Networking Knowledge
Good Knowledge in O365 and other security products.
Operating Systems and IT Hardware support & troubleshooting
The ability to communicate in English both verbally and in writing is a must.
