Job Description
We are looking for IT Support Engineer to be responsible for:
- Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
- Perform and/or oversee software and application development, installation, and upgrades.
- Maintain site licenses for department/organization.
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Identify utilization patterns and their effect on operation/system availability and performance expectations.
- Ensure timely user notification of maintenance requirements and effects on system availability.
- Investigate, recommend and install enhancements and operating procedures that optimize network availability.
- Document network problems and resolutions for future reference.
Qualifications
Successful applicants must have:
- 2-5 Years of experience in IT Support Services and IT knowledge.
- Any Graduate and preferred in IT/Computer science
- Basic Networking Knowledge
- Good Knowledge in O365 and other security products.
- Operating Systems and IT Hardware support & troubleshooting
- The ability to communicate in English both verbally and in writing is a must.
- Good communication skills
- Flexible with working hours
- Professional personality and positive attitude
- An ability to stick to strict deadlines
Job Details
- Job Location
- Egypt
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified