Role Overview
The Head of Software Development will lead the GCC’s engineering organization with end-to-end ownership of application development, DevSecOps transformation, and digital delivery excellence.
This role will be responsible for building and scaling high-performing engineering teams, driving secure-by-design software development practices, and ensuring continuous delivery through modern DevSecOps pipelines. The leader will collaborate globally to deliver high-quality, secure, and scalable products aligned with enterprise strategy.
Key Skills & Competencies
- Strong expertise in software engineering and large-scale delivery leadership
- Deep experience in DevSecOps practices, tools, and frameworks
- Hands-on exposure to CI/CD tools (Jenkins, GitHub Actions, Azure DevOps, etc.)
- Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
- Strong understanding of security integration in SDLC
- Proven experience in Agile/SAFe environments
- Strong stakeholder management and global delivery experience
- Expertise in modern architecture patterns (microservices, APIs, event-driven systems)
- Data-driven mindset with strong analytics and reporting skills
Qualifications
- Bachelor’s/Master’s degree in Engineering, Computer Science, or related field, MBA (preferred)
- Experience: 15+ years (with 8+ years in leadership roles)
- Certifications (preferred):
- DevOps / Cloud certifications (AWS, Azure, GCP)
- SAFe / Agile certifications
Success Metrics
- Release velocity and deployment frequency
- Lead time for changes and cycle time reduction
- Change failure rate and MTTR
- Security vulnerability reduction and compliance adherence
- Code quality and test automation coverage
- Business satisfaction and product delivery outcomes
- Talent retention and capability maturity
Leadership Expectations
- Strategic and transformational leader with strong execution focus
- Ability to scale GCC engineering capabilities globally
- Strong collaboration with Architecture, Security, and Product teams
- Champion of DevSecOps culture and engineering excellence
Key Responsibilities
1. Software Development Leadership
- Lead and scale end-to-end software engineering capabilities within the GCC.
- Drive development of modern, scalable, cloud-native applications.
- Standardize engineering practices, coding guidelines, and quality benchmarks.
- Ensure alignment of development roadmaps with enterprise priorities.
2. DevSecOps Transformation & Delivery
- Define and execute DevSecOps strategy and roadmap for GCC.
- Embed security-by-design and shift-left security practices across SDLC.
- Establish and optimize CI/CD pipelines for faster, reliable, and secure releases.
- Drive automation across build, test, security, and deployment processes.
- Integrate tools for code quality, vulnerability scanning, compliance, and monitoring.
3. Engineering Excellence & Quality
- Establish high engineering standards (code quality, testing, documentation).
- Drive adoption of Agile, Scrum, SAFe, or other modern delivery frameworks.
- Ensure test automation, performance engineering, and reliability engineering practices.
- Implement metrics such as DORA (Deployment frequency, MTTR, change failure rate, lead time).
4. Architecture & Technology Governance
- Collaborate with architecture teams to ensure secure, scalable, and resilient designs.
- Drive adoption of microservices, APIs, containerization, and cloud platforms.
- Ensure compliance with enterprise architecture, security, and regulatory standards.
- Evaluate and onboard new tools, frameworks, and platforms.
5. Security & Compliance
- Ensure compliance with enterprise security frameworks and regulatory requirements.
- Implement application security (AppSec), SAST/DAST, container security, and API security.
- Collaborate with cybersecurity teams to mitigate risks and vulnerabilities.
- Drive security audits, threat modeling, and incident response readiness.
6. Stakeholder & Global Collaboration
- Partner with global business and IT stakeholders for solution delivery and prioritization.
- Act as the single point of accountability for software delivery from GCC.
- Provide executive-level updates on delivery, risks, and innovation initiatives.
7. Talent Strategy & Capability Building
- Build and lead high-performing engineering teams across multiple technology stacks.
- Drive hiring strategy, workforce planning, and vendor ecosystem management.
- Establish learning programs for emerging technologies and DevSecOps practices.
- Foster a culture of innovation, ownership, and continuous learning.
8. Delivery Governance & Metrics
- Establish governance for delivery predictability, quality, and productivity.
- Define and track KPIs and engineering metrics dashboards.
- Drive continuous improvement through data-driven insights and retrospectives.
- Ensure alignment with business outcomes and customer experience goals.
9. Innovation & Transformation
- Lead adoption of AI-assisted development, automation, and platform engineering.
- Drive digital transformation initiatives within GCC.
- Identify opportunities to improve developer productivity and experience (DevEx).
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