Role Overview

The Head of Software Development will lead the GCC’s engineering organization with end-to-end ownership of application development, DevSecOps transformation, and digital delivery excellence.

This role will be responsible for building and scaling high-performing engineering teams, driving secure-by-design software development practices, and ensuring continuous delivery through modern DevSecOps pipelines. The leader will collaborate globally to deliver high-quality, secure, and scalable products aligned with enterprise strategy.

Key Skills & Competencies

• Strong expertise in software engineering and large-scale delivery leadership
• Deep experience in DevSecOps practices, tools, and frameworks
• Hands-on exposure to CI/CD tools (Jenkins, GitHub Actions, Azure DevOps, etc.)
• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
• Strong understanding of security integration in SDLC
• Proven experience in Agile/SAFe environments
• Strong stakeholder management and global delivery experience
• Expertise in modern architecture patterns (microservices, APIs, event-driven systems)
• Data-driven mindset with strong analytics and reporting skills

Qualifications

• Bachelor’s/Master’s degree in Engineering, Computer Science, or related field, MBA (preferred)
• Experience: 15+ years (with 8+ years in leadership roles)
• Certifications (preferred):
  • DevOps / Cloud certifications (AWS, Azure, GCP)
  • SAFe / Agile certifications

Success Metrics

• Release velocity and deployment frequency
• Lead time for changes and cycle time reduction
• Change failure rate and MTTR
• Security vulnerability reduction and compliance adherence
• Code quality and test automation coverage
• Business satisfaction and product delivery outcomes
• Talent retention and capability maturity

Leadership Expectations

• Strategic and transformational leader with strong execution focus
• Ability to scale GCC engineering capabilities globally
• Strong collaboration with Architecture, Security, and Product teams
• Champion of DevSecOps culture and engineering excellence

Key Responsibilities

1. Software Development Leadership

• Lead and scale end-to-end software engineering capabilities within the GCC.
• Drive development of modern, scalable, cloud-native applications.
• Standardize engineering practices, coding guidelines, and quality benchmarks.
• Ensure alignment of development roadmaps with enterprise priorities.

2. DevSecOps Transformation & Delivery

• Define and execute DevSecOps strategy and roadmap for GCC.
• Embed security-by-design and shift-left security practices across SDLC.
• Establish and optimize CI/CD pipelines for faster, reliable, and secure releases.
• Drive automation across build, test, security, and deployment processes.
• Integrate tools for code quality, vulnerability scanning, compliance, and monitoring.

3. Engineering Excellence & Quality

• Establish high engineering standards (code quality, testing, documentation).
• Drive adoption of Agile, Scrum, SAFe, or other modern delivery frameworks.
• Ensure test automation, performance engineering, and reliability engineering practices.
• Implement metrics such as DORA (Deployment frequency, MTTR, change failure rate, lead time).

4. Architecture & Technology Governance

• Collaborate with architecture teams to ensure secure, scalable, and resilient designs.
• Drive adoption of microservices, APIs, containerization, and cloud platforms.
• Ensure compliance with enterprise architecture, security, and regulatory standards.
• Evaluate and onboard new tools, frameworks, and platforms.

5. Security & Compliance

• Ensure compliance with enterprise security frameworks and regulatory requirements.
• Implement application security (AppSec), SAST/DAST, container security, and API security.
• Collaborate with cybersecurity teams to mitigate risks and vulnerabilities.
• Drive security audits, threat modeling, and incident response readiness.

6. Stakeholder & Global Collaboration

• Partner with global business and IT stakeholders for solution delivery and prioritization.
• Act as the single point of accountability for software delivery from GCC.
• Provide executive-level updates on delivery, risks, and innovation initiatives.

7. Talent Strategy & Capability Building

• Build and lead high-performing engineering teams across multiple technology stacks.
• Drive hiring strategy, workforce planning, and vendor ecosystem management.
• Establish learning programs for emerging technologies and DevSecOps practices.
• Foster a culture of innovation, ownership, and continuous learning.

8. Delivery Governance & Metrics

• Establish governance for delivery predictability, quality, and productivity.
• Define and track KPIs and engineering metrics dashboards.
• Drive continuous improvement through data-driven insights and retrospectives.
• Ensure alignment with business outcomes and customer experience goals.

9. Innovation & Transformation

• Lead adoption of AI-assisted development, automation, and platform engineering.
• Drive digital transformation initiatives within GCC.
• Identify opportunities to improve developer productivity and experience (DevEx).

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