The Digital Technology & Performance Specialist is responsible to Increase customer satisfaction, reduce the cost and improve our performance in all our markets. Ensure that digital customers have an enjoyable and successful shopping experience. Helping the customers understand services and products and purchase them or use them.
Purpose of the job:
The core task of the Digital Technology & Performance Specialist is to be a dedicated contributor to the digital team, in terms of content responsible for the ongoing management of the IKEA country website and mobile applications, for maintaining quality and consistency and their navigation structure; all this to optimize the web as a vital and effective channel and through this contribute to the purpose of the function.
Key assignments:
Qualification
Knowledge:
Motivation:
• Interested in emerging technologies and solutions
• Interested in the worldwide web and its importance in today's society and the potential this gives IKEA
• Passion for collaborate with developers and designers to improve the user experience
Capabilities:
• Strong identification with the IKEA culture and values
• High interest in home furnishings, people´s life at home and the IKEA range
• Understand a site's target audience and requirements
• Able to produce content and to write it in an interesting and appealing manner that reflects the IKEA
• Have excellent communication skills, both verbal and written
• Able to simplify and explain complex issues and procedures
• Excellent troubleshooting and problem-solving skills
Ideal experience & education:
More Information
A few more details for you
This position is full-time and is located in Kuwait.
IKEA - Al Homaizi Limited is the franchise rights owner for IKEA , the biggest furniture retailer in the world . We operate in Kuwait, Jordan and Morocco. Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion! Join us to bridge your dreams and unique ideas within an organization that believes in People !
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.