a consistently high standard of guest service. Also, achieve business objectives ... operations including quality, standards, cleanliness, guest satisfaction.Monitoring occupancy rates...
.). Strives to continually improve guest and employee satisfaction while maintaining the operating ... on a daily basis. • Emphasizes guest satisfaction during all departmental...
training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service ... creates a positive atmosphere for guest relations. • Helps employees identify...
, guests, and stakeholders. Proactively address guest and internal customer complaints regarding ... and timely manner to ensure guest satisfaction. Develop and maintain the departmental...
. Strives to continually improve guest and employee satisfaction. Determines training needed to ... staffing levels to ensure that guest service, operational needs and financial...