Quality Assurance Officer

We are seeking a meticulous and detail-oriented Quality Assurance Officer to join our team. The Quality Assurance Officer will be responsible for designing and implementing quality assurance processes, monitoring and testing products and services, and ensuring that our organization meets industry standards and customer expectations.

Key Responsibilities:

• Develop and implement quality assurance policies and procedures
• Conduct quality audits and inspections to ensure compliance with regulations and standards
• Collaborate with cross-functional teams to address quality issues and implement improvements
• Track and analyze quality metrics to identify areas for improvement
• Investigate customer complaints and develop solutions to resolve issues
• Participate in the development and documentation of quality control standards
• Create and maintain quality assurance documentation and reports
• Provide training and support to employees on quality assurance processes and procedures
• Stay updated on industry trends and best practices in quality assurance