Receptionist- Saudi National

A. Accountabilities:

• Interact with customers /visitors in hospitable manners to provide assistance or guidance at authority level.
• Provide general information appropriately such as premises, company locations, offices, Managers, or services provided as inquiring considering company policy.
• Responsible for scheduling and confirming appointments for clients & customers as required.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Resolve customer queries promptly, within company guidelines, before escalating to higher level if necessary.
• Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability.
• Attend to customer needs, understand their requirements to handle it quickly and forward on responsibly side.
• Participate in maintaining reception area clean & tidy all the time and do the needful with concerned employee, and full with all hospitable facilities if exist.
• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
• Perform other related duties assigned by the role.