JOB PURPOSE: Handle all Sales division by supervising and controlling all Sales team member to maintain smooth daily activities of Sales function and maintain a good relationship with the clients while representing the image of the company.
KEY ACCOUNTABILITIES
Sales Responsibilities
Encourage team members to develop and maintain good working relationships with designated users and contractors.
Enhance coordination with the Proposals Department to ensure that all the quotations are submitted on time in accordance with the company policies.
Supervise Sales engineers in their follow up with the contractors for all the allocated quotations.
Achieve all sales target by closing deals and selling products with the team members.
Review and evaluate sales visits to customers and end users to ensure that their requirements were met to their satisfaction.
Review the sales results with the Area Sales Manager on a monthly basis and report action taken to rectify any adverse variances.
Review and supervise weekly sales visit report in order to update and discuss the future course of action with all team members.
Review all data of CRM on a regular basis.
Customers Satisfaction
Ensure all customers are treated professionally and satisfied with the Sales Services
Attend to customers’ enquiries to ensure customer satisfaction.
Control and supervise the sales engineers’ follow up with the customers on quoted jobs and provide feedback.
Leadership
Lead all of Sales team members to achieve all company objective.
Manage, supervise, motivate all team members.
HSE
HSE policy and procedure awareness between all team members accordingly
SPAN OF Communication
Internal: President Director, Sales Engineers, Sales Coordinator, Accounts, IT, Sales & Admin staff, Maintenance and Stores Departments
External: Customers, couriers, and suppliers
Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY)
The job holder is responsible for their scope of work.
