What KPI's should be used to monitor laundry performance and utilisation?

The indicators that must be taken into account in the laundry are to follow the right approach in terms of programs and work plans, and to follow up the quality of production to find out the deficiencies that need to be developed and trained.

Should follow the right aproach in terms of programme and work plans for the quality of produc8to find out the deficiency that needs to be developed

Laundry Production (Washer, Dryer, Flatwork Ironer, Dry Cleaning) and Chemical Expenses, Manning Productivity and also by giving chance for feedback from customer in other to improve the level of efficiency, time factor and neatness or handling level of work done

Laundry Production (Washer, Dryer, Flatwork Ironer, Dry Cleaning) and Chemical Expenses, Manning Productivity

Mystery Shopper Audit Scores, P&L account, GOP

use of common sense to possitve thinking which involves; concentration

                                                                                    Handling

                                                                                    Usage

 

 

·         Developing laundry operational procedures & manual.

-good behave can increase our business.

-book keeping record.

-mention R # on clothes.

- delivery on time..

-feed back customer.

-Excellency in washing. .

- Quality

- On time respond

-Customer complaints and feedback

-Efficiency per persona per shift per resources 

-Improvement oppurtunity

I would suggest the following as performance indicators for laundry:

-Delivery time

-Customer complaints and feedback

-Number pieces washing per shift, day, week, and month &

-Comparison between previous month and current month

1) Delivery.

2) customer complains