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متابعة

How do we provide the best customer service experience to our customers?

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تم إضافة السؤال من قبل Bel Jan Go , Customer Service Representative , Azure Product Management
تاريخ النشر: 2013/10/10
Bel Jan Go
من قبل Bel Jan Go , Customer Service Representative , Azure Product Management

It isn't just about resolving their concern but it is also about educating the customer through the process

asif khan
من قبل asif khan , Installation and maintenance head , International technical support

to provide good customer service you need to keep your calm during the conversation. stay calm and composed and listen to the customer very carefully so that you can understand his/her problelm. speak with good manners and provide best service.

Gautam Anand
من قبل Gautam Anand , Manager - Human Resource, Training and Quality Assurance , SAVY Hospitality & Real Estate

Hi, By understanding thr want and thn providing the services more than expected with a genuine smile and courtesy. Thank you.

1. Know Your Product/Service

2. Be Friendly

3. Say Thank You

4. Train Your Staff

5. Show Respect

6. Listen

7. Be Responsive

8. Ask for Feedback

 

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