, transition, performance management phase of service delivery.Meeting, reporting client at ... and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s ...
guidance of the Fleet Sales Manager to ensure the best package ... salient feature and advise the Manager of the same. Report weekly ... . • Maintain an up-to-date customer database...
providing accurate advice and professional service. Our success and growth are ... to a high level of service, strong network of relationships within ...
Leadership:• Lead, mentor, and coach Support team ... class customer support via telephone, email, chat, and any future channel • Lead ... if intervention is required • Defuse customer
regular field visits.Subject Matter Expert / Internal Consultant on aftersales process ... and drive change management- Implement Principal programs in the network.- Develop ...
/ Acknowledgement of receipt sending to customer● Customer invoicing/Issue of Credit and ... Order in SAP / confirmation freight Service in SAP / Freight invoice matching ...