Overview of the role:
The Retail Operations Assistant Manager will be accountable to maintaining and increasing the efficiency of Store Operations. Responsible for identifying cost improvement opportunities within the operation, working on key busines projects with senior stakeholders maximise store efficiency for betterment of customers and staff and lead the implementation of new processes to reform in store operations improving Service, Standards and across the business
Supports and assists the Head of commercial operations with trade and commercial planning, Works closely with Regional Managers and Store managers to deliver the business strategy.
Systematic planning, implementing, monitoring, and revision of all the channels of communication between stores and regional office. It also includes the organization and dissemination of new communication directives connected with all different departments of Marks and Spencer. The job holder will be responsible for the Store operations from process flow & improvements, technology, and vendor/solution selection in collaboration with stake holders.
This position is critical to the success of the M&S MENA operations which include the overall business growth strategy in Foods, the clothing & home goals and the shift in customers shopping habits. This will be achieved through shift in store operational processes delivering best practice through technology and experience.
The role is responsible for the stakeholder engagement with the Principle and the M&S department function leads. Markets covered are UAE, Oman, Bahrain, Qatar, Egypt, Kuwait, KSA.
What you will do:-
Description of Accountability:
Retail Operations
Sales & Reporting
People & Communications
Cost
maintain data integrity.
and cash losses.
identification, protection and improvement of stock loss across the
store.
Provides productivity data, reviews, and makes recommendation to improve Business targets.
Service
concerns and complaints
Required Skills to be successful:
What equips you for the role:
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.