Senior Account Manager

Role is to act as the translation layer between an organization’s cyber security needs, business strategy and technology. In practice, this means that we work closely with our clients to assess their needs, chart their cyber security and digital transformation roadmaps, provide them with integrated solutions end-to-end and support them in managing their digital assets to make them resilient and create sustainable competitive advantage.

• Identify new sales opportunities and target markets, and make initial customer contact
• Understand customer needs and formulate collaborative proposal with solutions, justifications and expected results
• Ensure that the content within any proposal or contract is technically and financially valid with proper margins, payment terms and delivery timeframes
• Review closed / lost sales, share “Lessons Learnt” and use to improve next deal
• Provide regular sales reports by analyzing and summarizing information on all account activity, including status and call reports and maintain customers’ records
• Manage Service Contract Renewals and ensure contracts due are analyzed for possible value added services
• Liaise with Transportation Market Solutions Center (MSC) team for market feedback and trends