SRE (Site Reliability Engineer)

We are seeking a highly motivated and experienced SRE to join our dynamic team. The ideal candidate will be responsible for improving software applications to ensure reliability amidst frequent updates from development teams.

Duties and Key Accountabilities

•  Ensure all our infrastructure are running at optimal condition.
• Provide deployment, patches and update on all services that running on public cloud and on premise.
• Identify and resolve support ticket that are related to our infrastructure and services.
• Work closely with developer to provide a completed, up to date and readable documentation.
• Develop SRE task related documentation for future reference and better tracing.
• Monitor our services using Grafana and identify bottleneck if any. Provide immediate action and troubleshooting when necessary.
• Maintain, enhance our monitoring system including but not limited to Grafana, Victoria Metrics, Alert Manager.
• Work closely with cross department to provide update and patch on our services using our CICD tools.
• Identify on system log to provide better understand on service outage and issues.
• Perform preventive maintenance to our system and infra.
• Always willing to learn new technology and tools.