Acts as lead cross-solution architect on large, complex customer engagements, necessitating ... on multiple company products. Utilizes executive presence, digital marketing strategy,...
proactive control testing across Global Customer Service & Operations (GCSO) including control ... of communication with business management. Lead discussion with clients in developing...
work as a subject matter expert with deep technical expertise in ... different Salesforce Cloud (Marketing, Sales, Service, Community, etc) implementation and integration ... to lead...
Consultants address incidents within predetermined service levels, requiring the ability to ... support cases. • Validates and reports customer submitted product bug reports with ...
responsible end-to-end knowledge Manager for tech learners, you will ... learning agenda. Additionally, you will lead, mentor, and build up a ... and implement solutions to improve customer...
Packaging Specialist, responsible for monitoring Service-now queues for new, approved ... needed for timely resolution and customer satisfaction, and actively contribute to ...