The purpose of this role is to set the strategic direction for the team, taking ownership of the overall Research and Survey Analytics discipline in the market and liaising with other channels to ensure an integrated response to people-based marketing objectives.

Job Description:

Key responsibilities:
Oversees, monitors and evaluates the operational performance by directing the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources.
Designs, develops and implements short term and long term business strategy. Provide corporate level direction for new products, solutions, services, processes, policies, standards or operational plans based on business strategy. Translates business strategy to an operating plan for respective function/sub-functions.
Ensures profitable growth for the organisation by preparing and implementing operating plans in line with the overall business plans
Directs all aspects of the day-to-day operations to ensure efficiency and performance in accordance with the corporate objectives, strategy and plans. Ensures existing service offerings are continuously upgraded with innovative solutions that are market oriented and enable the function to continuously climb the value chain
Leads, guides, coaches, engages and develops a team of Business Managers with operational responsibilities to ensure that organisation achieves its business objectives.

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