, training, improved or additional documentation, process changes, and/or tool enhancement ... for issues raised beyond the technician level and own a timely ...
contact for issues raised beyond technician and supervisors levels and own ... and escalations through inter-departmental process/data improvement initiatives, customer/agent ...
of prepaid items. Identify and process entries for transactions that qualify ... external, internal and SOX audits, process walkthroughs and workflows as and ...