About Zamp: Zamp is a financial technology company with a bold vision of reimagining the future of finance. Finance teams globally face manual, repetitive, and cumbersome tasks. We at Zamp want to empower them with time, calm, money, and joy, tackling harder problems. We foresee four key themes shaping the finance org of the future: Increased Connectivity: Fragmentation across banks, partners, and platforms complicates finance. We envision a seamlessly connected future, abstracting away complexity for real-time data access. AI Automation: Manual tasks like data transformation and reconciliation will be automated by intelligent AI agents, allowing teams to focus on strategic endeavours. Democratised Intelligence: AI-driven insights will be universally accessible, empowering better and faster decision-making, leading to exponential growth for companies. Evolving Financial Infrastructure: Regulatory-compliant advancements like real-time payments and blockchain technology will revolutionise financial exchange, driving efficiency and adaptation. Zamp, founded in 2022 by our experienced leader - Amit Jain, an IIT Delhi and Stanford graduate, and industry veteran with over 20 years of experience, previously held significant roles including Managing Director at Sequoia Capital and Head of Asia Pacific at Uber. Our seed funding round raised ~$22Mn from Sequoia Capital, Dara Khosrowshahi (CEO, Uber), Tony Xu (CEO, Doordash), Marcelo Claure (ex-CEO, Softbank International), and other prominent angel investors. At Zamp, we are excited about what the future holds. We are a team of dreamers, builders, product thinkers building for the new world!
Job Description
We are seeking a creative, energetic and talented Product Manager to join our team. The ideal candidate will play a pivotal role in driving the development and execution of product strategies that align with the company's goals and customer needs. This is a critical role for our startup - and this role has the ability to have an outsized impact on the direction and future of the company.
Responsibilities
Be the product strategy champion. Work very closely with the Founder to conceptualize and launch products at a very fast pace, and to global-best standards and user experience
Play the ideal role of a PM:
"Figure out what the product should do and then create the spec (the description of how it will work) as well as the messaging (the facts you want customers to understand). Then they work with almost every part of the business (engineering, design, customer support, finance, sales, marketing, etc.) to get the product spec’d, built, and brought to market. They ensure that it stays true to its original intent and doesn’t get watered down along the way. But, most importantly, product managers are the voice of the customer. They keep every team in check to make sure they don’t lose sight of the ultimate goal—happy, satisfied customers"
"The product manager’s sole focus and responsibility is to build the right products for their customers. That’s the job"
A good product manager will do a little of everything and a great deal of all this:
Spec out what the product should do and the road map for where it will go over time
Determine and maintain the messaging matrix
Work with engineering to get the product built according to spec
Work with design to make it intuitive and attractive to the target customer
Work with marketing to help them understand the technical nuances in order to develop effective creative to communicate the messaging
Present the product to management and get feedback from the execs
Work with sales and finance to make sure this product has a market and can eventually make money
Work with customer support to write necessary instructions, help manage problems, and take in customer requests and complaints.
Work with PR to address public perceptions, write the mock press release, and often act as a spokesperson
"The product manager has to be a master negotiator and communicator"
They have to influence people without managing them. They have to ask questions andlisten and use their superpower—empathy for the customer, empathy for the team—to build bridges and mend road maps. They have to escalate if someone needs to play bad cop, but know they can’t play that card too often. They have to know what to fight for and which battles should be saved for another day. They have to pop up in meetings all over the company where teams are representing their own interests—their schedules, their needs, their issues—and stand alone, advocating for the customer
Preferred Qualifications
Strong judgement. Intuitive and creative problem solver
Strong analytical and problem-solving skills, with the ability to interpret data and insights to inform product decisions and strategies.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
A proactive attitude, strong work ethic, and the ability to thrive in a collaborative and results-oriented work environment
Experience in FinTech/Payments and knowledge of the industry is a plus
Technical skills - Ability to advise and evaluate engineering decisions is a plus
Experience driving products from ideation to consumer, experience iterating products and prioritizing product features keeping consumer experience in mind
Constant bias towards action, knowing the data, being in the details, and building strong collaborative relationships with other teams. Thinking ambitiously, disambiguating, always thinking customer first, and rapidly iterating towards something demonstrably awesome!
