HR Officer

Job Summary / Purpose : 

The HR Officer for developing and maintaining trust between the firm and its employees by aligning organizational strategy with employee needs and providing advice regarding all compensation and benefits issues, staff welfare, HR Data Analyses, business travel arrangements, and ensuring adherence to the approved policies, procedures, and best practices.

Keys of Responsibilities : 

Compensation & Benefits:

·          Managing timely Payroll and other staff-related expenses in accordance with the firm budget and approved policies.

·          Arranging and controlling employee loans as per the approved policy.

·          Designing a compensation package including (Salary Scale, Benefits, and incentives) based on business goals & strategy, and in compliance with current laws and regulations.

·          Participating in Compensation Benchmarking Surveys for the firm to benchmark salaries to market and identify possible changes to the Compensation levels of the firm

·          Create, and evaluate job classifications & Grading.

·          Conducting periodic audits in coordination with finance, preparing and presenting reports. e.g., Tax reports, balance sheets, and Bank transfers.

·          Making sure all social security deductions are accurate and on time as per the social security laws.

·          Communicating with third-party services such as Taxation firms and insurance companies.  

·          Reviews payroll reports for accuracy and adjustments as necessary

·          Full responsibility for staff offboarding including but not limited to (exit interviews, end-of-service remuneration, etc ... )

HR Data Analysis:

·          Analyzing data and statistics for trends regarding recruitment practices, motivation, turnover, and compliance with employment laws.

·          Designing, managing, and developing dashboards that present all HR data. 

·          Implementing relevant HR metrics to determine the efficiency and impact of the HR practices on the firm success.

·          Creating a monthly HR report that shows all HR activities and staff metrics, operations metrics and productivity metrics. 

Health and Safety:

·          Assisting with safety assessments (workplace, fire alarm system, CCTV, Emergency exit, etc ….) by contacting all concerned parties and making sure all safety equipment is fully functioning

·          Ensuring that safety equipment and facilities are kept in the best working condition by developing and implementing equipment inspection and preventive maintenance programs and setting up efficient record-keeping systems of all equipment in coordination with the landlords for Jordan and Qatar and any other future locations. 

 Employees Relations:

·          Designing and managing employee satisfaction surveys and all HR service surveys.

·          Monitoring and following up on attendance, leaves, and timesheets of employees.

·           Dealing with general employees’ requirements and providing needed facilitation & Support for medical insurance, work permits, residency issuing & renewal, bank accounts, AR/3, official letters, and any other related reports/letters.

·          Managing conflicts & complaints and Initiating investigations to recommend a proper disciplinary action and solution.

·          Working with all HR teams to design, improve and apply HR initiatives and programs to brand the firm as an employer of choice. Activities would include keeping employees engaged at work and improving the employee satisfaction rate.

·          And any other task related to the job as requested by the line manager. 

Behavioral Competencies 

Follow-up and coordination , Decision Making , Communication Skills , Time Management , Exhibit self-awareness , Inspire Excellence , Promote innovation , Flexibility & Adaptability . 

Technical Competences :   

Computer Skills , English Language , Strategic Planning , Knowledge in HR and performance management and T&D  , Change Management

Educational Level :

BSC degree in business administration or Human Recourses Management or equivalent.

Experience : 

minimum 5 years of experience in HR , PM , and T&D  

 Training and Professional Certificates:

Minimum ( HR Diploma, aPHRi ) , preferred : ( PHRi, SPHRi, SHRM ) 

MS Office Suite.