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Job Description

Leads support functions within the Jordan River Designs Department related to production, administration, marketing, sales and general business development functions.


Core Responsibilities:

  • Supports department in research, administrative support and reporting functions to facilitate daily operations.
  • Manages document control functions, maintaining databases, and customer relationship management to ensure proper documentation and communication.
  • Supports operational functions including inventory management, purchasing, supplier management, translation, contracting, and recordkeeping to ensure facilitating daily operations.
  • Communicate regularly with wholesalers and suppliers as required and escalate critical issues to the Operation Supervisor or cross-functional colleagues to ensure customer satisfaction through continuous improved and sustained customer service.
  • Follows up with product information and production centers’ activities to ensure the production cycle process is within the plan.
  • Liaise with other internal departments and stakeholders as required to ensure proper coordination.
  • Supports in human resources and administration functions, and following up on the work schedule to see that the production plan is carried out.
  • Strives to achieve the highest levels of proficiency in all competencies and skills required to perform the role.
  • Performs other responsibilities and tasks as required or as directed by management.

IKEA Specific

  • Ensures entries relevant to IKEA Supplier Portal, PDOC, Connect, DWP, ECIS, IWAY and IMUST, specific to customer requirements are entered regularly and up to date to ensure keeping them up to date.
  • Supports in sourcing, sampling, and testing processes to ensure work is according to requirements.
  • Supports quality control, maintaining standards and inspections to ensure providing the best final product.
  • Provides logistics support for IKEA-related visits and activities and liaises with other departments in shared duties to ensure meeting their expectations.
  • Follows up on IKEA orders from raw materials to finding destinations to ensure providing production support as required


Skills

Qualifications:

  • Bachelor's degree in Business Administration, Industrial Engineering or any other related discipline;
  •  Strong English and Arabic language skills (written and spoken)
  • 3-5 years.



Job Details

Job Location
Amman Jordan
Company Industry
Non-profit Organization
Company Type
Non-Profit Organization
Job Role
Administration
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 3
Nationality
Jordan
Degree
Bachelor's degree / higher diploma
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Jordan River Foundation
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Who we are: Established in 1995, Jordan River Foundation (JRF) is a non-profit, non-governmental organization (NGO), chaired by Her Majesty Queen Rania Al Abdullah. Driven by values of social justice, impactful interventions to alleviate poverty, and empowering the community with a focus on women and youth, JRF implements various programs to achieve its mission of transforming Jordanian communities. JRF has been a major player in Jordanian community development, bringing forth over 20 years of experience to local community development, and supporting homegrown solutions that engage communities and address local challenges, but most importantly placing the wellbeing of children center-stage. Our programs and mission: It is through implementing its programs that JRF realizes its mission of empowering communities and promoting child safety and protection. The holistic approach used in JRF programs is unmatched in the country, and even the region, where using services like case management allows for effective intervention. Whether it’s supporting entrepreneurship or helping families maintain their unity, JRF makes every step count. The Foundation has two main programs and a multitude of services, initiatives, and community centers that carry its mission to empower communities and promote family and child safety. Program beneficiaries here are the biggest testament to JRF’s impact; JRF initiatives have succeeded in creating sustainable livelihoods for individuals and communities, as well as in creating healthier families.

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