Bayt.com
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Job Description

Overview of the role:

  • The primary focus of the role will be to support the sales objectives of the company through achieving given sales and CSI targets and providing first rate service to current and potential customers of Honda. 

 

What you will do:

  • Achieve and maintain the company prescribed standard sales policies and procedures. 
  • Achieve or exceed the allocated monthly sales targets.
  • Achieve or exceed NPS (net promoter score).
  • Ensure that Company procedures are adhered in terms of handling cash and credit customers.
  • Improve selling techniques and customer handling skills.
  • Maximize all sales finance and cash, including insurance, accessories, tinting window, service packages and paint protection, promoting parts exchange.
  • Ensure 100% Connect entry (web, telephone enquiries and wake-in) with proper follow up.
  • Ensure 100% zero overdue before close business hours.
  • Ensure 100% test-drive offered to all Honda customer with proper documentations.
  • Ensure 100% necessary documents have been submitted to the relevant department. 
  • Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.


Skills

Required Skills to be successful:

1.- Customer management experience. 

2.- Sales experience.

3.- Negotiation experience.

4.- Communication skills.


About the Team:

  • Reporting to the Sales Manager and will work closely with the Sales team and internal and external stakeholders.

 

What equips you for the role:

  • Bachelors Degree or Diploma.
  • 2-3 years automotive / retail / fashion experience.
  • Valid Qatar drivers license. 
  • Proficient in Microsoft Office. 
  • Proficient in English, Arabic advantageous.


Job Details

Job Location
Oman
Company Industry
Retail & Wholesale
Company Type
Employer (Private Sector)
Job Role
Sales
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Al Futtaim Group logo
Al Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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