Job Summary
To provide support to the General Manager to lead the business and manage team members to ensure a smooth and efficient running of the operations. To maintain and improve company profitability. To support, supervise, manage and administrate overall restaurant operations, proactively seeking business improvement in order to achieve the business's performance goal.
Job Responsibilities 1
To ensure all teams act and perform according to LPM standards (SOPs).
To oversee the mise-en-place and daily operations, ensuring a consistent level of quality and quantity, according to health, hygiene, safety regulation.
To manage and control stocks levels and quality according to LPM standards (F&B, equipment, uniforms,...).
To be present in operations during service hours to support the teams.
Headcounts to fit the business requirements.
To respond quickly and positively to changes within your job role, showing flexibility.
To carry out the duty managers shift.
Job Responsibilities 2
To approve stocks levels.
To always ensure to keep SOPs and recipes up to date.
To always ensure that all legal requirements are met and properly communicated to the different team members.
To attend and lead bi-weekly management meetings always prepared and bringing ideas and solutions.
To attend daily management morning briefing sharing relevant information.
To produce weekly reports to head office.
General company updates to be communicated to all operational team members.
Convey important issues/matters to upper management.
To communicate accurate information in a transparent, efficient and proactive manner through communication tools (emails, calls, instant messaging) in a timely manner.
Additional Responsibilities 3
To define a marketing strategy according to LPM brand guidelines in order to achieve business's objectives.
Use validated marketing tools to improve the business's performance.
Evaluate marketing initiatives' performance according to sales/covers progress and take corrective actions accordingly.
To proactively identify new market trends and implement them according to LPM standards and values.
General Manager, Assistant General Manager and Head Chef, should be working hand in hand in order to achieve pre-establish business objectives and deadlines.
Job Knowledge & Skills
Essential
Management skills
Training & coaching skills,
Good customer relation skills
People and management skills
Business English communication skills
Business related system skills
Desirable:
Great leadership skills
Customer relations skills
Foreign language skills in the market
Job Experience
Essential
2 – 3 years of senior role experience in hospitality
Desirable
3 – 5 years of assistant General Manager/ Manager role in high end restaurants / hospitality within the market
Competencies
Accountability
Adminstrative Services L3
Collaboration
Food and Beverage Quality Management L3
Guest Relations L3
Leadership
Product/Service Management L3
Quality
Resilience
Restaurant Management L3
Education
Diploma in any related field
Bachelor's Degree in Hospitality or Hotel and Restaurant Management
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
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