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Customer Relations

8 days ago 2024/06/17
$1,500 - $2,000
Saudi nationals
0-2 years of experience

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Job Description

Customer Relations (fresh)

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
Metro & Rail Passenger Transport
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$1,500 - $2,000
Number of Vacancies
5

Preferred Candidate

Years of Experience
Max: 2
Residence Location
Saudi Arabia
Nationality
Saudi Arabia
Degree
High school or equivalent
Mena Business Investment Group logo
Mena Business Investment Group

MENA is a Spanish company specialized in Recruitment, Services and Human Resource Solutions, Administration Management, International Business Development and Strategic Consultancy for Spanish and European companies in Arabian Countries.

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