Bayt.com
https://bayt.page.link/UigQ1NkMc37uiTsS6
Create a job alert for similar positions

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Job Details

Job Location
Jeddah Saudi Arabia
Company Industry
Business Support Services
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Residence Location
Jeddah ,Saudi Arabia
Gender
Female
Nationality
Saudi Arabia
Loading... Email to Friend Add a Cover Letter Complete Questionnaire

Do you need help in adding the right mix of strong keywords to your CV?

Let our experts design a Professional CV for you.

Get Help
You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
MANAGE
Similar jobs alert created successfully. You can manage alerts in settings.
MANAGE
Similar jobs alert disabled successfully. You can manage alerts in settings.
MANAGE