Franchise Manager

As a Franchise Manager, your key responsibility will be to develop and implement marketing strategies to promote the company's products or services in local markets. You will also be responsible for coordinating with other staff members to ensure smooth operations, developing training programs for new franchisees and employees, and recruiting prospective franchisees. Additionally, you will manage the ongoing operations of franchise locations, review financial statements, and ensure that each location meets company standards. You will also be involved in developing promotional plans for new products and services and implementing a comprehensive franchise business strategy to drive growth and customer satisfaction.

Responsibilities:

1. Develop marketing strategies to promote company products or services in local markets.
2. Coordinate with staff members to ensure smooth operations.
3. Develop training programs for new franchisees, employees, and managers.
4. Recruit prospective franchisees based on financial resources, business experience, and personal characteristics.
5. Interview potential franchisees and review application forms for eligibility.
6. Manage ongoing operations of franchise locations, oversee staff members, and make operational decisions.
7. Review financial statements to ensure franchisees follow company standards.
8. Ensure franchise locations meet company standards for cleanliness, appearance, employee behavior, and operating procedures.
9. Develop and implement promotional plans for new products and services.
10. Develop and execute a comprehensive franchise business strategy to drive growth and increase customer satisfaction.
11. Develop key performance indicators (KPIs) to measure performance and improve customer experiences.
12. Develop and monitor franchise administration SOPs, procedures, and manuals to ensure compliance with franchise agreements.
13. Maintain compliance with federal and state franchise regulations, including updates to the Franchise Disclosure Document.
14. Record and address instances of non-compliance or breach by franchisees.
15. Implement tracking mechanisms to ensure franchisees adhere to franchise agreement prerequisites and identify trends.
16. Track franchise software for sales, finances, inventory, and other important data.
17. Support franchises in purchasing franchise insurance.

Preferred Candidate:

1. Bachelor's or Master's degree in Marketing.
2. Professional chartered marketer (CIM) certification.
3. Proven track record of success in core marketing/sales roles.
4. Confident, driven, and dynamic.
5. Entrepreneurial mindset with the ability to spot new business opportunities.