Job Description
At Sweater, we're doing more than just reimagining car care. Our eco-forward approach is at the heart of our operations and growth. As we map out our future, we seek a talented and analytical individual to join our team as a Product Specialist.
Your Mission at Sweater:
As a Product Specialist your mission is to unlock the new communication channels and design processes to inspire collaborative decision making that is not just fast but highly effective.
Key Responsibilities :
Product Delivery :
- Own Sprint backlog by breaking down strategic projects into Epics, Sprints, Tasks, User Stories, and Story Points.
- Collaborate closely with developers to prioritize and implement feature enhancements and bug fixes
- Ensure a seamless product delivery by taking on the role of a gatekeeper, ensuring continuous improvement in the delivery process
- Have continuous touchpoints with multiple business teams to understand their pain-points and plan solutions by consulting Product team
- Keep the key stakeholders informed about product launches through consistent and transparent communication.
- Automate development workflows to minimize human error and reduce delays
- Help in shaping communication about product strategy for each audience and class of internal stakeholders
Product Discovery:
- Identify product feedback loops within the organization and work with stakeholders to close those loops with new routines
- Conduct Surveys and User Interviews in Arabic whenever required
- Identify trends, patterns, and insights from multiple data sources, facilitating strategic product planning
Data Visualization and Reporting:
- Monitor car washers' performance and ensure adherence to service standards and quality guidelines
- Collaborate with the Business Intelligence team to enhance the Product dashboard and identify new requirements
- Assist Data Analyst in data discovery by communicating with backend engineers
Operational Excellence:
- Coordinate with suppliers to ensure the timely availability of car wash supplies and equipment for our service providers
- Optimize inventory management processes to minimize stockouts and excess inventory levels
- Monitor logistics operations to ensure timely and efficient deployment of car washers to customer locations
- Collaborate with cross-functional teams to implement best practices and standard operating procedures
- Conduct regular performance reviews and post-mortem analyses to assess the impact of operational initiatives and identify areas for further improvement
Job Details
- Job Location
- Saudi Arabia
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified