Role Objectives
• Represent company services in a professional and successful manner that results in repeat business and a positive customer service experience.
• Identify lead opportunities as well as the potential for upsells.
• Achieve agreed-upon sales targets and outcomes within a set schedule.
Responsibilities
• Initiate sales with potential customers over the phone or online meetings, keep records of calls and relevant details and update customer details.
• Support sales process via phone calls to the customers
• Answering customers’ questions on the ITruck services
• Carry out market research on customer needs, prices, and how to address customers
• Supply management with daily reports on sales process customer needs, problems, interests, competitive activities, and potential for new services.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Arrange daily orders from the shippers and follow up with them through a process.
• Coordinate all the payment processes between the accountant department and carriers.
Let our experts design a Professional CV for you.
