Bayt.com
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Job Description

Overview of the role:

  • The Sales Manager in Dammam is responsible in managing the sales functions for the assigned specific portfolio by executing sales strategies. Ensure that the sales team adheres to the company mission, vision, and values by monitoring the application of standard operating procedures. 

 

What you will do:   

  • Supervises daily performance of sales team by following up on vehicle sales achievements and value-added products, moreover, taking part in non-regular transactions during peak season to ensure the required sales target is achieved.
  • Manage sales teams to achieve pre-determined operational targets by providing and analysing business plans to meet operation targets determined by the management.
  • Monitor and evaluate the sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in conjunction with the centre management, whenever required.
  • Responsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the sales team members.
  • Address customer complaints that require support to the Sales Executive to maintain customer satisfaction and achieve Customer Engagement targets.
  • Coach sales team members to deliver a consistent standard of Customer Care, while taking actions to develop individuals for future growth within the organization.
  • Supervises the sales team activities to ensure that all activities are carried out as per the company’s policies and procedures through effective communication and monitoring.
  • Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Point of Sales.
  • Meet with the Sales team to update on product knowledge and infrastructure through regular discussion and sharing information to enhance sales team confidence and performance.
  • Manage documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business.


Skills

Required skills to be successful:

  • Bachelor’s Degree or Equivalent.
  • Minimum of 3 years experience in a client-oriented retail luxury environment. 
  • Minimum of 3 years experience in leadership and people management.
  • This role will require a valid driving license, an acceptable safe driving record, and the ability to work evenings and weekends.

 

About the team:

  • This role will be reporting to the Dealer Principal and you will manage a high growth mindset team. 

 

What equips you for the role:

  • Customer (Guest) and Personal Service: This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic Knowledge of business and management principles involved in resource allocation, and coordination of people and resources.
  • Basic Knowledge of business and management principles involved in resource allocation, and coordination of people and resources.
  • Sales and Marketing: Basic knowledge of principles and methods for promoting and selling products or services. This includes basic marketing strategy and sales techniques, product demonstration and sales control systems.
  • Financial and Accounting: General knowledge of Accounting and Financial principles and procedures.
  • Time Management: Managing one's own time and the time of others.
  • Monitoring: Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.
  • Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Computer Skills: Job requires the knowledge in worksheets, word processing, presentation, and database management.


Job Details

Job Location
Dammam Saudi Arabia
Company Industry
Retail & Wholesale
Company Type
Employer (Private Sector)
Job Role
Sales
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Al Futtaim Group logo
Al Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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